I am writing this correspondence as a heartfelt letter of recommendation with regards to the professionalism and expertise of The Comfort Pros, LLC. They installed our heating and air system in a new home in 2002 as well as another new home in 2013. Everything from the installation as well as the service maintenance over the years has been nothing short of excellent. They have provided after hours service for our AC when the temperatures outside were extremely hot to which we were extremely grateful. They also provided warranty information to us with regards to our unit that we were not aware of that led to a cost savings to us. I highly recommend their services and will continue to use them for all of my heating and air needs in the future.
Danny and Bobbye Johnson
I would highly recommend THE COMFORT PROS, for any heat or air conditioning work one might need. I requested replacement of two heat and air conditioning systems in a house build in 1960. They showed up on time, did all the removal of the old system as required, and stayed late into the evening installing the new ones. No oversight or suggestions were required by me as I observed two very professional crews diligently doing their jobs. They were a pleasure to watch.
22 years of great service!!! Honest Prompt & Courteous. Thanks for all these years of wonderful service and kindness.
I was very pleased with the work and the product. The installers were very professional and timely. They answered all my questions and kept my house clean. The overall experience was a good one. I will gladly recommend them to everyone!
It is my distinct privilege and a serious responsibility to comment on The Comfort Pros Air Conditioning and Heating Company. When I think of The Comfort Pros, I immediately think of customer focus and outstanding service. They have excellent technical abilities, skills and highly professional people working for them. As a business owner, I have acquired considerable knowledge regarding identifying people who are leaders and fakes. I must say that The Comfort Pros clearly stands out as a distinct and uniquely talented group of individuals. To put it mildly, all their service people are very mature, and were eager to help us with replacing all 3 of our A/C Heating units with Carrier units and keeping our home clean.
We are very happy with our new heat and air unit. We have never had any worries and the job was done in 3 days. The workers were very clean, professionals. We have told others to make a good choice, choose Comfort Pros.
Bobbie & George Pierce
My thanks to all at “Comfort Pros” for: promptness, courtesy, and kindness in the purchase and installation of my new Carrier. Also for the cleanliness the guys left my home and grounds. The unit compliments my place. Everyone has been great.
Everyone was very nice and never pushed me to buy a new unit. I have always had good luck with Trane and you have very good people working for you. I can’t say this about everyone. I have found last few weeks some people don’t want to work.
I had The Comfort Pros install a furnace for me and was very pleased with the service, price and professionalism they gave me. From the office to the technicians, great service. I highly recommend them.
The Comfort Pros have been our choice for all our heating and air conditioning needs for many years. We have always relied on Kim, Kendall, Elaine and other staff members for courteous and expert service. We have residential, rental, and commercial equipment and when service is needed, help comes quickly.
Becky and Joe Greer
We are enjoying our new A C/Heating unit. Thanks for the great professional work your team was able to accomplish. We recommended you to our church (Bethel Baptist) when the church unit went out. Another great job.
Mr. & Mrs. Leo Hubert
We highly recommend The Comfort Pros. They have taken care of our A/C service needs for more that 7 years, so when we needed a replacement unit this summer, we called them. They did a superb job – completed the installation as promised, and they followed up after the job was completed to ensure we were satisfied.
The new system is working great! Cooling better and running more efficiently.
Mr. & Mrs. Ralph Thomas
We appreciate the friendly service and good work. I am satisfied with the new unit and lower electric bill. We are recommending Comfort Pros to everyone.
David & Cindy McGaughy
Thank You Very Much for a very well done job. I will be using your company for all my A/C Heat needs.
Our business has gone to Comfort Pros because of service and the quality of taking their time. Kim will take care of you in such a friendly way. Ourselves, my son, and my mother-in-law has all used them for new air conditioning units. We are very happy with Comfort Pros.
Comfort Pros is a service organization, you can’t buy service it is a personal commitment. I have found it a pleasant experience in my relationship with this group of professionals in providing “state of the art” service and products for my AC and Heating requirements.
Kendall, we cannot thank you enough for the wonderful job you and your crew did of installing our new a/c. It works fantastic (of course, it is a Carrier). We now have three. We checked out a lot of companies before and after we hired you but we knew we were going to hire you for the job because of your honest and caring ways and you explained everything to us.
Bruce and Pat Sullivan
We have been extremely satisfied with The Comfort Pros! We had a complete system installed and felt confident in the work and products. They are friendly, trustworthy and work in a timely fashion. I feel very comfortable recommending them to friends!
Very Professional Install and Troubleshooting
Dec 03, 2012 by Brad L.
The Comfort Pros did a very professional job on installing a new AC unit and also trouble shooting the ducting & return needed for the most effective and efficient environment possible.
They solve my problems
Nov 19, 2012 by Millard Brent
I enjoy knowing I can depend on Prompt, reliable service. When I need Air Conditioning – heating help they solve my problem in a timely courteous manner.
Nov 17, 2012 by Chris Edwards
The technicians at Comfort Pros, are very professional. They installed a new air conditioner/heating unit and I am very pleased. They were on time, pleasant, and cleaned up after themselves. They followed up to make sure everything was working properly. I am very pleased w/ their service & would highly recommend them.
Reduction in Monthly Electric Bill
Nov 16, 2012 by Scott Wild
Great Service! The guys were very Professional. The new system works Great. We have noticed a reduction in the monthly electric bill. Thanks for all you’ve done
Scott and Deanne Wild
Twenty years of taking care of our ac and heating
Nov 10, 2012 by Rocky Agan
The Comfort Pros have taken care of our heating and a/c needs for close to twenty years. This locally owned and operated family business is a display of professionalism and customer service at its finest. We are blessed to have them in our neck of the woods.
Keep up the great work,
– Rocky and Cathy Agan
Nov 01, 2012 by Daphne Self
Water from my a/c pan (not Comfort Pros install) leaked through two ceilings. Comfort Pros responded to my calls within hours with suggested remedies. The professional, trustworthy team directed by Kendall installed a new unit AND cleaned up after themselves. Wonderful experience working with them.
Most honest people in HVAC business
Oct 29, 2012 by Lanny Barnes
I have always been very satisfied with the service that you guys have provided for me the key is trust I trust Kendall and Wayne they are the most honest people in the HVAC business. Kendal & Wayne have been such a help not only with service but with really great advice. I have called them as they can talk me through a lot of issues.
LB – ISD Maintenance/Transportation Director
All future heating & ac needs
Oct 26, 2012 by Jerry Lincoln
I have used the Comfort pros for several years now, and have been very happy with everyone I’ve talked to on the phone, and have visited my home. Everyone has been very friendly, and explained all repairs in great detail. I will look to the Comfort Pros for all my heating & AC needs in the future. Thank you Comfort Pros!
Oct 24, 2012 by Jerry Cash
I called other companys trying to get estimates and either the other companys would not return calls or they wanted 6-8 weeks before they could come out. After making the appointment with The Pros, they were here 30 min before the apointment was scheduled. Also they were early for the install and had the job done quickly. I love the new unit.
Enjoying the energy savings
Oct 23, 2012 by Rodney Bollinger
The point of sale was professional and complete. I was sold the system I wanted. The entire crew arrived with the equipment. Installation was complete and professional. I am well please with the total solution. Now I enjoy the energy savings of our new system in comfort and quiet!
Customer for Life
Oct 23, 2012 by Bobby W Clark
I’m blessed Comfort Pros is located in my area. ALL Comfort Pros people are SUPER. They show up when they say they will, find the problem; either repair or replace what-ever is necessary. All this at a reasonable price. They then clean up the area. Very friendly folks! I am a Customer for Life! Thanks.
Prompt, reliable service
Oct 22, 2012 by Millard Brent
I enjoy knowing I can depend on prompt, reliable service. When I need air conditioning – heating help they solve my problem in a timely, courteous manner.
Done right the first time
Oct 22, 2012 by Faith Crum
Our Company American Heritage Realty, llc, has used Comfort Pros for many years. We depend on their professional service. We appreciate the fact they get it done right the first time.
Complete Pleasure to do business with
Oct 19, 2012 by Donna Todd
Courteous. Explained everything carefully and completely. Knowledgeable about product. Gave bids from low (cheaper models) to high (more expensive models). Arrived on time and completed job expediently and Cleaned work area when finished. A complete pleasure to do business with and I will certainly call Comfort Pros again.
Prompt, Professional, Effective
Oct 18, 2012 by Jackie
Prompt, Professional, Effective. Never had a problem w/ Comfort Pro. Always courteous and attentive to detail.
This is the company you’ll want to use for all your heating & AC business!!